Wifi Support

Troubleshoot WiFi

1) Open up your device's Wi-Fi settings and select "Edelweiss_Guest" from the Wi-Fi network list.

2) Enter “Edelweiss” as the password.

3) For many devices the connection page will launch automatically. If not, launch your web browser and the Edelweiss login page should pop right up. (You may have to refresh the page or open another site to prompt the redirect to the login page. If you are not redirected automatically, go to http://www.wifilauncher.com).

4) Select ‘Connect for Free’ and Ta-da! You're online.

Troubleshooting : Sometimes there is a very simple fix if you are experiencing problems. Try these easy steps to get you back online.

1) Confirm your Wi-Fi is turned on and you're connected to the network named "Edelweiss_Guest”

2) Try turning your device off and back on again. Rebooting your device will sometimes correct connection problems.

If you’re still having issues, please contact us toll-free 0 800 0002515 and mention you’re calling from Edelweiss Lodge and Resort.